Welcome to Drop Driver. Your privacy is important to us. This Privacy Policy explains how Drop collects, uses, stores, and protects your information when you use the Drop Driver mobile application and related services.
By using the Drop Driver App, you agree to this Privacy Policy.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Profile photo
- Residential address
- Government-issued identification where required
- Driver’s licence information
- Vehicle information (make, model, colour, year, registration number)
- Bank account details for earnings payouts
Location Information
Drop Driver collects precise location information while you use the app to match you with nearby ride and delivery requests, provide navigation, calculate trip distances and fares, enable real-time trip tracking, improve service quality and safety, and verify trip completion. Location access is used only with your permission.
Payment and Earnings Information
Drop securely processes driver earnings through trusted third-party payment providers. We may collect information necessary to process payouts, verify payment details, maintain payment records, and comply with legal obligations. Drop does not store your complete banking credentials or payment card information.
Device Information
- Device model
- Operating system version
- Device identifiers
- IP address
- App version
- Network information
- Crash reports
- Performance diagnostics
Usage Information
- Online/offline status
- Ride and delivery history
- Trip acceptance and completion
- Navigation activity
- Earnings history
- Customer ratings and feedback
- Customer support communications
- App activity
How We Use Your Information
- Provide ride-hailing and delivery services
- Match you with customers
- Process earnings
- Verify identity
- Improve app performance
- Detect fraud
- Maintain platform safety
- Respond to support requests
- Comply with applicable laws
Information Sharing
We may share limited information with customers, payment providers, cloud hosting providers, identity verification providers, customer support providers, and government authorities where required by law. Customers may see your first name, profile photo, vehicle details, and driver rating. We do not sell your personal information.
Data Security
We implement reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.
Data Retention
We retain information only as long as necessary to operate the platform, process payments, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
You may have the right to access, correct, delete, or request a copy of your personal information, or withdraw consent where applicable.
Children’s Privacy
The Drop Driver App is intended only for individuals legally eligible to operate as drivers or delivery partners.
Third-Party Services
Apple Maps, Google Maps, payment gateways, identity verification providers, push notification providers, and analytics providers operate under their own privacy policies.
Changes to This Privacy Policy
We may update this policy from time to time by publishing a revised Effective Date.
Contact Us
Email: support@dropapp.pro
Website: www.dropapp.pro